Lead generation is difficult in any vertical, but it gets particularly tricky when it relates to health and medicine, where sites like Wikipedia, WebMD and Mayo Clinic dominate the results. We’ve been working with the search marketing team at BodyLogicMD, a provider of bioidentical hormone therapy, to use video snippets and geo-targeted pages to stand out in the SERPs and ultimately drive leads.
Personally, I’m a rich snippet fanatic, because they demand user attention. Eye tracking studies from Dr. Pete have shown that searchers pay more attention to video thumbnails than they do to “traditional” results. When a user sees a video in the SERPs, they know that there is engaging, interactive content just a click away.
With BodyLogicMD, we realized that we are most likely never going to outrank powerhouse medical sites like Harvard.edu, Oprah or WebMD, so we decided to use video snippets to stand out and steal traffic.
When we first started working with the BodyLogicMD search marketing team on video SEO, they already had a collection of short interviews on YouTube that weren’t getting a lot of attention. We decided to take those videos and put them directly on the site. We considered self-hosting, but because we didn’t want to slow down load times in any way, we ultimately chose Wistia for its third party hosting and agile plug and play setup.
The guys at BodyLogicMD are sticklers for conversion rate, so after we split tested adding the videos to the most important landing pages, and being certain it wasn’t effecting conversion rate – we implemented video across the site on some of our key landing pages.
Once we implemented embeddable and crawlable videos using the Wistia platform, we started getting awesome video results for head terms (search keyword terms/phrases that are short and popular) like this:
We have no problem coming in behind WebMD, Harvard and Esquire. Although we would love to see BodyLogicMD at #1, it makes sense that we are ranking behind those highly authoritative sites.
On a side note, since implementing video, BodyLogicMD’s traffic has increased 13.16% for just the query “hormone replacement therapy for men” year-over-year.
Along with battling tough competition for head terms, BodyLogicMD is also duking it out with a whole lot of spammy competitors in local markets. In order to compete with them, BodyLogicMD created pages that target local terms and represent specific doctors within those cities (Here’s an example for Chicago). We then worked with BodyLogicMD to add videos by the actual doctors that run the offices on the geo-targeted pages.
Now, when someone is searching for a head term like “bioidentical hormone therapy” and they are located in the same area as a BodyLogicMD doctor, they are (sometimes) served a localized video result for a head term, like this SERP for bioidentical hormones when location is set to Las Vegas:
Although we’d like to rank higher for this search term, we still love getting results like these. When people are searching for broad medical head terms we can serve them a video of a local expert who can answer their questions and provide the medical services they may need in their immediate area. Instead of getting answers from a faceless online medical encyclopedia, users are able to connect with local doctors and put a face to BodyLogicMD.
Sometimes, we are lucky enough to get two video results for a head term, one for our page targeting the head term, and one video for our localized page:
We’ve also been able to get other pretty crazy, abnormal results. We’ve set up every geo-targeted page with authorship, and if a user circles BodyLogicMD or visits their site frequently, they will begin to see video results with authorship snippets:
These multimedia results change by the day. The /physicians/ directory sub pages are set up with authorship, video and local – so whenever the SERPs change, we generally can get some type of rich snippet result or local pack.
Here is a local pack result, with video and authorship for the Chicago location:
Video is still the wild west, where the results change frequently. I get the feeling that Google does a ton of testing on results like these. We don’t always get what we want, but when we do, BodyLogicMD sticks out like a sore thumb.
Sometimes adding video snippets can knock you out of the first position. I rarely see video at the one-spot in universal search. We first started seeing video results on Aug 20th, 2012. For one of our major keywords, soon after that we took a bit of a rankings loss and it resulted in 39.95% less traffic for that keyword year over year.
Although some of that traffic is sure to have gone to (not provided) it’s still a large drop for that particular keyword. Now, this is one of the main keywords for the bioidentical hormone therapy page, easily one of the most important pages on the site. From the start, we made the conscious decision to implement video directly into the copy of this page. Since adding video, the conversion rate for this keyword has gone up 399.58% resulting in an increase in gross profit of $978.73 in a six month period for just this keyword.
We still have a long way to go with BodyLogicMD’s rankings, and we have more videos in the works, but it’s been exciting experimenting with how video, local, and authorship can interact to stand out in the SERPs and drive revenue.